Is this Basiskele hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Basiskele hotel have a swimming pool?

Yes, this Basiskele hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Basiskele hotel?

Best-rates for the Basiskele hotel starts from $78 per night with includes Accessibility, Spa, Bar, Pool, Sports/Activities, Restaurant, Guest Services, Internet, Child Friendly, Laundry, Balcony/Terrace, Business Services, Bedding/Linens, Wellness Facilities, Barbecue/Outdoor Cooking, Fireplace/Heating, Toiletries, Air Conditioner, Parking, Designated Smoking Area, TV, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Basiskele hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Basiskele hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Basiskele hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Basiskele hotel?

Based on the information reported by the owner or manager, the Basiskele hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Basiskele hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Sign Kocaeli Thermal Spa Hotel & Convention Center | Hotel in Basiskele

| 7.6 (126 Reviews) | 1 Bathroom

Basiskele Hotel | The Sign Kocaeli Thermal Spa Hotel & Convention Center

Hotel in Basiskele

Luxury hotel with 2 restaurants and 3 indoor pools
This hotel features 2 restaurants, 3 indoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
The Sign Kocaeli Thermal Spa Hotel & Convention Center offers 164 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Shower

Hair dryer

Private bathroom

Free toiletries

Bedroom

Air conditioning (climate-controlled)

Pillow menu

Free cribs/infant beds

Hypo-allergenic bedding

Heating

Slippers

Phone

Turndown service

Iron/ironing board (on request)

Laptop-friendly workspace

Safe

Soundproofing

Breakfast

Coffee/tea in common area(s)

1 bar

2 restaurants

Minibar

Parking

Free self parking on site

Roundtrip airport shuttle (surcharge)

Accessibility

Wheelchair accessible (may have limitations)

Hand-held showerhead

Low-height counter and sink

Grab bar in shower

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Raised toilet seat

Thin carpet in room

Elevator

Transfer shower

Roll-in shower

Low-height electrical outlets in bathroom

Height-adjustable showerhead

Grab bar near toilet

Wheelchair-accessible bathroom vanity

Activities

Skiing

Steam room

Hot springs

Children's pool

Arcade/game room

Seasonal outdoor pool

3 indoor pools

Billiards/pool table

Playground

Full-service spa

Entertainment

Satellite channels

LCD TV

General

Conference center

Meeting rooms - 4

Business center

Free newspapers in lobby

Banquet hall

Front-desk safe

Elevator

Turkish

Russian

German

English

Designated smoking areas

Guest Services

Free cribs/infant beds

Children's pool

Laundry facilities

Arcade/game room

Seasonal outdoor pool

3 indoor pools

Snack bar/deli

Playground

Soundproofed rooms

Free children's club

Luggage storage

Turndown service

Concierge services

Hair salon

24-hour front desk

Tour/ticket assistance

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Terrace

Garden

BBQ grill(s)

Pool umbrellas

Spa

Massage/treatment rooms

Hot springs/mineral springs

Steam room

8 treatment rooms

Sauna

Manicures and pedicures

Body scrubs

Body treatments

Turkish bath/hammam

Aromatherapy

Massages

Facials

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for eur 20.0 per day. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: eur 20.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 12799 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Wesam

Jul 25, 2025 04:34:29 PM

Review Score: 4

Summary: Poor check in. Wanted to check in and go to a business meeting. Couldn’t get to one of the rooms as the key wasn’t working. Went down four times to reception and wasted 45 minutes and nearly missed my meeting. Hotel is not very clean. Air conditioning doesn’t work and when you ask for it to be fixed they lie to you and say we will get it to work which never happens. I travel every 6 weeks and I visited more than 120 hotels,”. This is the worst hotel I ever stayed in and I cannot believe it’s rated with five stars. I will never go back there ever again.

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Room Arrangement

Room Info	Facilities
Standard Double or Twin Room Room Size: 213 square feet m² 2 Double Bed and Twin Bed	General Square meters - 20, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Square feet - 213, Bed count minimum 2, Bed count maximum 2
Suite, 1 Queen Bed, Connecting Rooms, Mountain View Room Size: 431 square feet m² 1 Queen Bed	General Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Pillowtop mattress, Number of bedrooms - 1, Ping - 12, Room and bed type depend on availability check-in, Mountain view, Premium bedding, Wheelchair accessible, Number of living rooms 1, Lowered locks/deadbolt, Square feet - 431, Lowered peephole/view port in door, Square meters - 40, No rollaway/extra beds, Desk, Low-height bed, Separate sitting area, Down comforter, Access via exterior corridors, Bed count minimum 1, Bed count maximum 1

Room Info

Facilities

Standard Double or Twin Room

Room Size: 213 square feet m²

2 Double Bed and Twin Bed

General

Square meters - 20, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Square feet - 213, Bed count minimum 2, Bed count maximum 2

Suite, 1 Queen Bed, Connecting Rooms, Mountain View

Room Size: 431 square feet m²

1 Queen Bed

General

Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Pillowtop mattress, Number of bedrooms - 1, Ping - 12, Room and bed type depend on availability check-in, Mountain view, Premium bedding, Wheelchair accessible, Number of living rooms 1, Lowered locks/deadbolt, Square feet - 431, Lowered peephole/view port in door, Square meters - 40, No rollaway/extra beds, Desk, Low-height bed, Separate sitting area, Down comforter, Access via exterior corridors, Bed count minimum 1, Bed count maximum 1

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