Balsoy Mountain Hotel | Hotel in Erzurum

| 9.8 (53 Reviews) |  2 Bathrooms  6 Guests
Palandoken Hotel | Balsoy Mountain Hotel

Hotel in Palandoken, Erzurum

Balsoy Mountain Hotel features a garden, shared lounge, a restaurant and bar in Erzurum. Each room at the 3-star hotel has city views, and guests can enjoy access to a playground and to a sauna. The property provides a kids' club, room service and currency exchange for guests. Complete with a private bathroom equipped with a bidet and free toiletries, all guest rooms at the hotel have a flat-screen TV and air conditioning, and selected rooms will provide you with a seating area. All rooms feature a safety deposit box. The area is popular for skiing, and ski equipment rental and car rental are available at Balsoy Mountain Hotel. Speaking English and Turkish at the reception, staff will be happy to provide guests with practical information on the area. Lala Mustafa Pasa Mosque is 4.1 miles from the accommodation. Erzurum Airport is 9.3 miles away, and the property offers a paid airport shuttle service.

Balsoy Mountain Hotel is located in Erzurum.

This 23 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Accessibility, Transportation/Shuttle, and several others. This is a 3 star rated property and has over 53 reviews with the average score of 9.8 . Coming to Erzurum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 23 Bedrooms Hotel if you want to learn more about this place in Erzurum. These details are authentic, as they are provided by our partner, booking.com.

This Balsoy Mountain Hotel in Erzurum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Balsoy Mountain Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Kid-friendly buffet
  • Bar
  • Special diet meals (on request)
  • Kids' meals
  • Coffee house on site
Parking
  • Parking
  • Parking on site
  • Free parking
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Toilet with grab rails
  • Raised toilet
  • Wheelchair accessible
Activities
  • Hand massage
  • Evening entertainment
  • Foot massage
  • Neck massage
  • Skiing
  • Massage chair
  • Playground
  • Head massage
  • Couples' massage
  • Kids' club
  • Back massage
  • Full-body massage
  • Massage
  • Public Bath
  • Sauna
General
  • Facilities for disabled guests
  • Heating
  • Family rooms
  • Safe
  • Elevator
  • Non-smoking rooms
  • Soundproof rooms
  • Designated smoking area
Guest Services
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Currency exchange
  • Shared lounge/TV area
  • Express check-in/out
  • Dry cleaning
  • Airport shuttle
  • Baggage storage
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service
  • Room service
  • Private check-in/out
  • Ironing service
  • Car rental
  • Suit press
  • Invoice provided
Outdoors
  • Picnic area
  • Outdoor furniture
  • Garden
Security/Safety
  • 24-hour security
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Access to healthcare professionals
  • Mobile app for room service
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Skiing
  • Ski storage
  • Ski rental on site
  • Ski pass vendor
  • Ski school
  • Ski-in, ski-out access
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
License number: 20360

Reviews

Value for money:
9.23
Location:
9.58
Staff:
9.46
Facilities:
8.98
Comfort:
9.38
Cleanliness:
9.31
Dmitrii
Jan 30, 2026 08:00:00 AM
Review Score:   10
Russia
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Bidet, Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Safe, Trash cans, Smoke Alarm, Carpeted, Soundproof, Air conditioning, Fire extinguisher, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Bedroom

Extra long beds (> 6.5 ft), Linens

View

Mountain view, City view, View, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Adapted bath, Emergency cord in bathroom, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator, Raised toilet, Roll-in shower, Lower sink

Room Amenities

Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Family Room
Room Type: Family
Room Size: 35 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Bidet, Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Interconnecting room(s) available, Safe, Trash cans, Smoke Alarm, Carpeted, Soundproof, Air conditioning, Fire extinguisher, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Living Area

Sitting area, Sofa

Bedroom

Extra long beds (> 6.5 ft), Linens, Childrens' cribs

View

Mountain view, City view, View, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Sofa bed, Feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Fold-up bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD164
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