Is this Palma hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Palma hotel?

Check-in time for Palma hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Palma hotel have a swimming pool?

Yes, this Palma hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palma hotel?

Best-rates for the Palma hotel starts from $449 per night with includes Air Conditioner, Pool, Wellness Facilities, Guest Services, TV, Business Services, Bar, Entertainment, Breakfast, Child Friendly, Parking, Hot Tub, Internet, Laundry, Designated Smoking Area, Balcony/Terrace, Transportation/Shuttle, Bedding/Linens, Spa, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palma hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palma hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palma hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palma hotel?

Based on the information reported by the owner or manager, the Palma hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palma hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Montaña de fuego Mountain Resort & Spa | Hotel in La Fortuna

| 7.8 (407 Reviews) | 1 Bathroom

Palma Hotel | Montaña de fuego Mountain Resort & Spa

Hotel in Palma, La Fortuna

Hotel with 2 hot tubs, near Tabacon Hot Springs
This hotel features a full-service spa, an indoor pool, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a restaurant, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Montaña de fuego Mountain Resort & Spa offers 66 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Shampoo

Towels

Eco-friendly toiletries

Soap

Bedroom

Bed sheets

Air conditioning

Free cribs/infant beds

Premium bedding

Hypo-allergenic bedding

Pillow-top mattress

Down comforter

Safe

Individually furnished

LED light bulbs

Energy-saving switches

Eco-friendly cleaning products provided

Water-efficient toilets only

Individually decorated

Free local calls

Water-efficient showers only

Breakfast

1 restaurant

Free buffet breakfast available daily 6:30 AM–9:30 AM

1 swim-up bar, 1 poolside bar and 1 bar

Room service available

Minibar

Parking

Shopping center shuttle (surcharge)

Airport shuttle on request

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Accessibility

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Lever door handles

Wheelchair-accessible spa

Stair-free path to entrance

This property does not have elevators

Wheelchair accessible (may have limitations)

Well-lit path to entrance

Wheelchairs available on site

1 stairs to reach property

Front entrance ramp

Activities

Fishing

Kayaking

Bicycle rentals

Rafting

Horse riding

Billiards/pool table

Children's pool

Hot springs

Full-service spa

Ecotours

Sauna

Outdoor pool

2 hot tubs

Steam room

Indoor pool

Entertainment

Cable channels

21-inch TV

General

Meeting rooms - 2

Conference center

Front-desk safe

Water dispenser

Free newspapers in lobby

Banquet hall

Spanish

English

TV in lobby

Locally-owned & organized tours & activities

Humane treatment of captive wild animals

Reusable cups only

Reusable tableware only

Designated smoking areas (fines apply)

Comprehensive recycling policy

Comprehensive food waste policy

Vegan dining options

At least 80% lighting from LEDs

Vegetarian dining options

Local culture & ecosystem education

At least 80% organic food

At least 80% of food locally-sourced

100% renewable energy

Water dispenser

Guest Services

Snack bar/deli

Free cribs/infant beds

Children's pool

Outdoor pool

Laundry facilities

Indoor pool

Daily housekeeping

Multilingual staff

Change of towels (on request)

Change of bedsheets (on request)

Concierge services

Porter/bellhop

Luggage storage

Tour/ticket assistance

24-hour front desk

Wedding services

Laundry facilities

Internet

Available in some public areas: Free WiFi

Outdoors

Picnic area

Garden

Pool sun loungers

Terrace

Spa

Massages

Turkish bath/hammam

Manicures and pedicures

Body wraps

Spa open daily

3 hot springs

Hot springs water temperature (Fahrenheit) - 99

Hot springs open from 6:00 AM - 9:00 PM

Body scrubs

Facials

Body treatments

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Airport shuttle fee: usd 180 per person (one-way) pet deposit: usd 200 per stay pet fee: usd 50 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 18 lbs per pet) pets allowed for an extra charge of usd 50 per pet, per day, plus a deposit of usd 200 per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property uses eco-friendly cleaning products

Reviews

Christi

Nov 15, 2025 10:18:52 PM

Review Score: 10

Summary: The property is beautiful, and the room was clean. The staff was exceptional and always very friendly. Jorge was the best! He really made our stay special from helping us with our luggage, to taking us on walks around the gardens and pointing out the wildlife. We will definitely come back to this property.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard doble Room Size: 320 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 9.0, Number of bedrooms - 1, Coffee/tea maker, Shower only, Pets not allowed, Mountain view, Wheelchair accessible, Square feet - 320, Lowered locks/deadbolt, Number of bathrooms - 1, Private bathroom, Square meters - 29.7, Bed count minimum 2, Bed count maximum 2
Junior Suite Doble Room Size: 391 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 1, Coffee/tea maker, Square meters - 36, Mountain view, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Square feet - 391, Separate bathtub and shower, Ping - 11.0, Slippers, Bed count minimum 2, Bed count maximum 2
Family Room Room Size: 320 square feet m² 3 Queen Beds and Twin Bed	General Pet-friendly room, Number of living rooms 0, Ping - 9.0, Number of bedrooms - 0, Coffee/tea maker, Shower only, Mountain view, Square feet - 320, Number of bathrooms - 1, Private bathroom, Square meters - 29.7, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Junior Suite King Room Size: 391 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Square meters - 36, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Square feet - 391, Separate bathtub and shower, Ping - 11.0, Slippers, Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Superior King Room Size: 320 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9.0, Number of bedrooms - 1, Coffee/tea maker, Shower only, Pets not allowed, Mountain view, Square feet - 320, Number of bathrooms - 1, Private bathroom, Location - ground floor, Square meters - 29.7, Bed count minimum 1, Bed count maximum 1
Deluxe Room Size: 391 square feet m² 2 King Beds	General Pet-friendly room, Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Coffee/tea maker, Square meters - 36, Mountain view, Wheelchair accessible, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Square feet - 391, Separate bathtub and shower, Ping - 11.0, Bed count minimum 2, Bed count maximum 2
Superior Doble Room Size: 320 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Ping - 9.0, Number of bedrooms - 1, Coffee/tea maker, Shower only, Mountain view, Square feet - 320, Number of bathrooms - 1, Private bathroom, Location - ground floor, Square meters - 29.7, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Standard Bungalow, 1 King Bed Room Size: m² 1 King Bed	General Private bathroom, No rollaway/extra beds, Shower only, Mountain view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Triple Room Size: 320 square feet m² 2 Double Bed and Twin Bed	General Pet-friendly room, Number of living rooms 0, Ping - 9.0, Number of bedrooms - 1, Coffee/tea maker, Shower only, Mountain view, Wheelchair accessible, Square feet - 320, Number of bathrooms - 1, Private bathroom, Square meters - 29.7, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2